Senior Account Manager

London / Hybrid working

At Elmwood, we believe that tension is at the heart of every powerful brand. Finely tuned it reveals the real questions, unlocks untapped potential, and builds meaningful and memorable brands.

As we continue to grow our portfolio, we have an exciting opportunity for a fantastic Senior Account Manager to join us in our London studio. You will focus on supporting our Health and Wellness clients, with identity and packaging projects for some truly iconic brands.

You will play a crucial role in strategically leading the day-to-day business relationship with clients, managing several projects and maintaining internal and external communications integral to the successful development and delivery of this work. You will be supported by and reporting into the Senior Account Director.

This is a permanent role, offered on a full-time basis.

  • New York 02:11 AM
  • London 07:11 AM
  • Singapore 02:11 PM
  • Shanghai 02:11 PM


  • Lead meetings to brief key players across client services, strategy and design departments, ensuring you are sharing a well-integrated and actionable brief
  • Own the project and its deliverables from the client’s perspective
  • Work alongside the design team to ensure the creative solution meets the client’s brief and objectives
  • Work across the creative and strategy departments to make sure all work delivers on the client’s ask, including keeping within budget and agreed timings
  • Support the learning and development of junior colleagues in the client services team, cultivating a positive and open work environment


  • You have previous experience working in a similar agency environment at a Senior Account Manager or established Account Manager level looking for your next challenge
  • You understand the client’s business, their sector and are able to lead strategic conversations with the support of the provocation team
  • Comfortably own a project and its deliverables from start to finish
  • Plan the scope of a budget including agreeing on budgets and timelines with the client and internal operations team


  • You are a natural leader, comfortable at guiding conversations and identifying new business opportunities with existing clients, driving the process to successful conversion
  • You are a clear communicator, able to connect with all stakeholders, both internal and external, quickly winning their confidence and trust
  • You have an immaculate attention to detail, able to manage multiple priorities and have a knack for problem solving
  • Ideally you have a strong interest in corporate branding
  • You possess strong financial management skills
  • You have a strong understanding of the full Microsoft suite as well as Mac OS programmes including Keynote


Alongside a market appropriate salary commensurate with the level of this role, you will have access to an outstanding benefits package including:

  • 26 days base holiday plus all bank holidays, Christmas closure, Inspiration days and Oxygen days
  • 5% pension contribution with optional salary sacrifice (and with the employer saving ‘gifted’ back to the employee’s pension pot)
  • Hybrid working environment with work from home up to 4 days per week and one day in the studio (Thursday)
  • Flexible working hours (8-10am and 4-6pm) and 3pm finish Fridays
  • Monthly home working allowance
  • Annual salary review and bonus scheme
  • Performance based promotions
  • Private medical insurance, health cash plan and life assurance
  • Enhanced parental benefits
  • Annual Summer and Christmas party along with various other social events throughout the year
  • Up to 4 weeks ‘Workcation’ every year
  • A fabulous and fun Studio environment
  • An active DE&I committee with regular evens and talks organised


To apply for this role, please send your CV to


Elmwood does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.



We are always eager to hear from ambitious individuals and encourage any curious minds to apply for the role, even if you think you don’t tick all the boxes. We continue to promote a positive and collaborative working environment where you can be yourself, bring your insights to the table, and grow professionally.


Want to see what it’s like to work at Elmwood London? Head to our Instagram here to browse the work we do and see what our team gets up to.

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