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My-IKEA

22 October 2012

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When IKEA moved its store location in Bergen, Norway, they decided to ask for volunteers to help with the opening – a clever way of engaging with the local community. Volunteers could sign up on a website to do ‘favours’, such as making a speech during the opening, assisting the mayor at the ceremony, planting the first tree outside the entrance and hosting the customer radio. Check out the campaign video here: https://vimeo.com/50387281

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The move attracted a great response, and people started volunteering for tasks IKEA hadn’t even advertised – including Norway’s best-selling hip-hop artist, Lars Vaular, who volunteered to hold a live concert. The opening ceremony was conducted entirely by local volunteers, with 20% of the town’s population attending. IKEA broke all previous sales records and it was the retailer’s most successful opening ever.

Via. https://www.psfk.com/2012/10/ikea-asks-volunteers-move-store.html

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