US pharmacy chain Capsule promises to make things better...
While the healthcare industry as a whole is benefitting from widespread innovation, for many customers, the traditional pharmacy experience remains unchanged. The queuing, the out-of-stock prescriptions, the stony-faced pharmacist. But with the arrival of NYC-based pharmacy Capsule, the prognosis is improving.
Launched last year as a ‘digital pharmacy’, Capsule has quickly set a new standard for customer service. Prescriptions are delivered directly to your door, and pharmacists are always available to chat online, making the whole experience pretty painless.
The success of Capsule has brought the traditional pharmacy into question and points towards an entirely new model – driven by technology, built around a brand that people care about, and one that cares about people.
There now. Doesn’t that feel better?
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