Account Director

London / Hybrid working

At Elmwood, we believe that tension is at the heart of every powerful brand. Finely tuned it reveals the real questions, unlocks untapped potential, and builds meaningful and memorable brands.

As we continue to diversify our portfolio, we have an exciting opportunity for an accomplished and forward-thinking Account Director to join us in our London studio.

You will be a confident and organised individual who will play a crucial role in strategically leading the day-to-day business relationship with clients, helping them position their brands across multiple touchpoints and the consumer journey, from brand identity and packaging through to motion, activation, and experience.

This is a permanent role, offered on a full-time or part-time basis (of no less than 4 days per week).

  • New York 05:37 AM
  • London 10:37 AM
  • Singapore 06:37 PM
  • Shanghai 06:37 PM


  • Strategically lead the day-to-day business relationship with clients and continue to build strong relationships across our client portfolio.
  • Help clients position their brands across multiple touchpoints and the consumer journey, from brand identity to packaging, through to motion, activation, and experience.
  • Progress account and project activity, identifying any road-blockers or potential issues ahead and solving these proactively.
  • Drive forward the creative for any brief, partnering with the design teams to set the work up to deliver to the client, and always striving for the best.
  • Develop a deep understanding of the client’s business and needs, including their product/service, goals, motivations, pressures, and challenges.
  • Bring strategic insight to client conversations and refocus creative teams and clients with strong negotiation skills.
  • Manage client expectations in relation to budgets, timelines, and project deliverables.


  • You have previous experience working in a similar agency environment.
  • You have a wealth of experience working with consumer brands across a global footprint.
  • You have proven confidence to negotiate and communicate with both peers and clients.
  • You have held the position of a trusted voice and leader to clients, providing appropriate advice and guidance from the beginning to the end of a project.
  • You possess strong financial skills with the ability to deliver on client needs within budget.
  • You have the ability to think about the “big idea” but with strong attention to detail and proven execution.


  • You are a natural leader, comfortable at guiding conversations and identifying new opportunities that stretch both the scope of the work and brands, ultimately delivering organic growth.
  • You are a proactive self-starter with a curious nature and have the ability to demonstrate both creativity and intellect about what’s next for the brand and your clients.
  • You have fantastic communication skills, both verbal and written.
  • You are organised and able to make quick and smart decisions.
  • You are eager to explore the next new ways in all aspects of a brand, having awareness of the latest brandworld insights and trends as well as understanding how brands engage with customers across an omni-channel basis.
  • You are a natural problem solver.


Alongside a market appropriate salary commensurate with the level of this role, you will have access to an outstanding benefits package including:

  • 26 days base holiday plus Christmas closure, Inspiration days and Oxygen days
  • 5% pension contribution with optional salary sacrifice (and with the employer saving ‘gifted’ back to the employee’s pension pot)
  • Hybrid working environment with work from home up to 4 days per week and one day in the studio (Thursday)
  • Flexible working hours (8-10am and 4-6pm) and 3pm finish Fridays
  • Monthly home working allowance
  • Annual salary review and bonus scheme
  • Performance based promotions
  • Private medical insurance, health cash plan and life assurance
  • Enhanced parental benefits
  • Annual Summer and Christmas party along with various other social events throughout the year
  • Up to 4 weeks’ ‘Workcation’ every year
  • A fabulous and fun Studio environment
  • An active DE&I committee with regular events and talks organised


Elmwood does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.


Want to see what it’s like to work at Elmwood London? Head to our Instagram here to browse the work we do and see what our team gets up to.

Make sure to follow our LinkedIn page to stay up-to-date with the latest available opportunities across all our studios.


To apply, please send your CV to: [email protected]


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