Elmwood’s daily poke Archives for:
Brand language

Wednesday 10th February:
A more down-to-earth airline

South African low-fare airline kulula.com recently unveiled a brand new livery. One of their Boeing 737-86N (ZS-ZWP / OK-PIK), called ‘Flying 101’ is covered with amusing quips and details about the plane.

The captain’s window is marked with ‘the big cheese – captain, my captain!’, the co-pilot’s window with ‘co-captain’ – the other pilot on the PA system’ and the jump seat is for wannabe pilots. This is a really clever way of engaging passengers, attracting attention and new custom – and for de-mystifying the usually quite mysterious world of air travel.

In addition, the following descriptions of plane parts can be found:

Galley (cuppa anyone?)

Avionics (fancy navigation stuff)

Windows (best view in the world)

Wing #1 and #2

Engine #1 and #2 (26 000 pounds of thrust)

Emergency exit = throne zone (more leg room, baby)

Seats (better than taxi seats)

Some windows = kulula fans (the coolest peeps in the world)

Black box (which is actually orange)

Back door (no bribery/corruption here)

Tail (featuring an awesome logo)

Loo (or mile-high club initiation chamber)

Rudder (the steering thingy)

Stabiliser (the other steering thingy)

ZS-ZWP (OK-PIK) = secret agent code (aka plane’s registration)

Front door (our door is always open … unless we’re at 41 000 feet)

Cockpit window = sun roof

Ref. http://blog.flightstory.net/1472/kulula-air-with-new-funny-livery/

Tagged with: , , ,


Tuesday 24th March:
What could you do to make your brand language work harder?

Think like Apple. No opportunity is missed, no matter how small – even the occasion of forgetting and resetting your password is not overlooked (see the right-hand corner). It may be a little thing but if you get it right it’s something that could make your customers smile inside. (A big thank you to Wadey for sharing her personal experience with us).

picture-23



Tagged with: , ,